Business Category | Global Commercial Enterprise | Leadership Alignment | Team Dynamics | C-Suite Advisory
Situation
In the wake of the pandemic, a senior leadership team within a global commercial enterprise faced a critical inflection point. Amid shifting market demands, cultural fatigue, and strategic uncertainty, the company’s board and executive team found themselves misaligned. Pressures had intensified, communication had frayed, and team dynamics were strained. Leaders recognised the need to regroup—not just to recalibrate strategy, but to reflect on how they were showing up collectively to set the tone for the organisation’s future.
Strategy & Solution
This six-month engagement was structured in three distinct phases, each designed to build insight, deepen collaboration, and sustain behavioural change over time.
Phase 1: Insight & Awareness
- 1:1 discovery conversations with each board and executive member
- Personality-based leadership assessments to surface dynamics and preferences
Phase 2: In-Person Offsite (2 Days)
- Facilitated sessions exploring team identity, decision-making, influence and collective presence
- Safe space for robust dialogue, behavioural reflection, and strategic reset
Phase 3: Integration & Momentum
- Three follow-up team workshops to evaluate progress and zoom into priority topics identified by the group
- Continued focus on group learning, behavioural shifts, and translating insights into practice
- Ongoing advisory support for Chair and CEO to sustain progress and alignment
A Glimpse Into the Offsite Experience
The first offsite was designed as a meaningful reset—an opportunity for the executive team to pause, reconnect, and realign. From the outset, the atmosphere encouraged openness, reflection, and curiosity. Leaders stepped out of their day-to-day roles and into a space where human connection, shared purpose, and honest dialogue took centre stage. Through a blend of structured conversation and reflective practice, the team began to uncover personal motivations, leadership values, and the unseen dynamics shaping their collaboration. Lighter, more personal exchanges were interwoven with deeper, more challenging reflections, allowing trust to be rebuilt and new understanding to emerge. The experience fostered greater empathy, renewed energy, and a shared commitment to show up differently—as individuals and as a collective.
Programme Elements
Element | Description |
Discovery Calls | 1:1 conversations to surface tensions and perspectives |
Personality Assessment | Insight into communication styles and team dynamics |
2-Day Offsite | Reset session exploring leadership tone, trust and alignment |
Follow-Up Sessions | Structured support to integrate insights and strengthen habits |
On-Demand Advisory | Guidance for Chair and CEO on group dynamics and next steps |
“This intervention helped us pause, reconnect, and show up with intent. We needed a reset, and this gave us the clarity and courage to lead forward.”
— Anonymous Executive Board Member
Results Delivered
For the Board & Executive Team:
- Re-established trust and team connection
- Improved ability to challenge constructively
- Shared clarity on strategic direction and tone from the top
- Increased awareness of leadership impact and collective behaviour
- Renewed energy and commitment to shared leadership
For the Organisation:
- Enhanced strategic clarity and execution post-pandemic
- Strengthened leadership presence internally and externally
- Improved cross-functional collaboration and decision-making
- Greater trust from teams, clients and stakeholders
In clients’ words
“We needed this. We wouldn’t have done it alone. So thank you for that.”
“Sometimes you just need to put aside the time and space to come together and have these sorts of conversations.”
“It’s good remind ourselves why we’re here, and how aligned we actually are.”
“Appreciated the space to talk beyond the day-to-day—it’s rare and really valuable.”
“Great to get together and engage on a subject we don’t make enough time for.”
“We are not as dysfunctional as we thought. Based on our scores, the opportunity for this team to grow and be successful together is huge.”
“How valuable it is for this team to come together and to talk about the important stuff, not the urgent stuff. And that we must keep doing so regularly.”