Culture Development
When culture stagnates, so does progress. Performance dips, engagement wanes, and innovation stalls. We help you ignite, evolve, and sustain a culture that fuels success.
It’s Not Written. It’s Lived.
Culture isn’t a policy or a slogan. It’s the imprint people carry—the way they work, think, and lead. You may forget the processes. The emails. The meetings. But you’ll always remember how a place made you feel. How leadership showed up. How people treated each other—on the best days and the hardest ones. And your favourite work memory? That moment that moved you? That wasn’t luck. That was culture.
That's where we come in
What We Unlock for Organisations
- Culture as a Competitive Advantage – Build a culture that fuels strategy, innovation, and long-term success.
- Leadership That Embodies Culture – Ensure executives and teams model the behaviours they expect.
- Values in Action – Move beyond words—embed values into daily decisions, policies, and leadership practices.
- Stronger Trust & Psychological Safety – Create an environment where people feel safe to contribute, challenge, and collaborate.
- From Passive to Purposeful Culture – Shift from culture by default to culture by design—one that actively shapes engagement and performance.
- Sustainable Change & Lasting Impact – Equip leaders with the tools to reinforce and sustain cultural transformation.
Signs your culture isn’t working
Experiencing any of the following?It may be time for a strategic culture reset:
Culture Misalignment
Stated values don’t match reality, leading to disengagement or confusion.
Leadership Disconnect
Leaders unintentionally model behaviours that contradict cultural aspirations.
Low Engagement & Motivation
Employees feel disconnected, uninspired, or unclear about expectations.
Resistance to Change
Teams struggle to adapt, leading to frustration, inefficiency, or stalled progress.
Siloed Thinking & Poor Collaboration
Departments operate in isolation rather than as a cohesive organisation.
Lack of Psychological Safety
People hesitate to share ideas, raise concerns, or challenge the status quo.
Inconsistent Accountability
Cultural expectations exist, but behaviours are not reinforced or addressed.
High Turnover & Retention Challenges
People leave not just because of the work, but because of the culture.
Toxic or Unhealthy Work Environment
Unclear expectations, internal politics, or cultural blind spots create tension.
Benefits
Benefits of our culture development
Employee Performance
Increased Productivity
Higher Engagement
High Morale
Improved Teamwork
Business Success
Customer Satisfaction
Strong Brand Identity
Greater Innovation
Competitive Advantage
Employee Retention
Employee Well-Being
Shaping Organisational Culture Through the Choice-Character-Connection Model
The Choice-Character-Connection Model helps leaders and organisations build, reinforce, and sustain cultures that drive success. By focusing on intentional decision-making, leadership character, and meaningful connections, this model ensures culture is actively shaped rather than passively inherited. How does your culture measure up?
Testimonials
“Great job! In my 27 years with AIG, I can frankly say I got more out of these leadership development sessions than any similar previous ones. That’s no small accomplishment.”
Senior Leader, AIG
Senior Leader, AIG
“This is the one professional development programme that has had the most positive impact on my day-to-day work life.”
Senior Leader, Disney+
Senior Leader, Disney+
“Lazarus & Maverick deliver outstanding value to anyone who wants quick results in removing obstacles to top performance.”
David Bloom, Award winning CFO
David Bloom, Award winning CFO
“Sincere thanks for coaching and wonderful offsites and previously a great day with the Partners and Directors. This will pay dividends in people’s lives and careers for years to come, not to mention the benefits we shall all enjoy as a team!”
General Counsel, KPMG
General Counsel, KPMG
“Thank you for such a fabulous afternoon yesterday. We were over the moon with how it went.”
Board Member, NHS
Board Member, NHS
“I heard nothing but rave reviews from the team on the insights and content during the Global Marketing Summit.”
Chief Marketing Officer, Qualcomm
Chief Marketing Officer, Qualcomm
"Coaching helped me see situations through a new lens and navigate complexity with more clarity. The mix of challenge and support made a real difference to my growth, personally and professionally."
Robert Walters
Robert Walters
“I couldn’t have asked for better partners or a better team to get the magic working as this was a very important moment in my own leadership journey this year. The cultural sessions were highlights for everyone.”
Co-President of S&P Global Commodity Insights
Co-President of S&P Global Commodity Insights
“Huge thank you for such a valuable and memorable experience for our management group. The feedback has been overwhelmingly positive!”
Spotify
Spotify
“I feel incredibly lucky that the team were able to work with you both and benefit from your expertise.”
Senior Leader, University College London
Senior Leader, University College London
Latest Thinking
Reflections from private screening of a new documentary chronicling the life and leadership philosophy of Frances Hesselbein
From Command to Care: Lessons from the Legendary Retail Chairman & CEO, Hubert Joly and Tessa Schwartz of Morrison & Foerster
Disinterested. Indecisive. Resisting to move forward. These are just some of the symptoms indicating that an employee might be overwhelmed and in the grip of an emotional toll caused by going through rough times.
It was an honour to have Gareth Ellis-Unwin as our key guest for our first episode of GameChangers leadership sessions.
Case Studies
A global legal and professional services organisation sought to hire a Head of Legal Operations, a critical leadership role requiring legal fluency, operational expertise, and cultural alignment.
We are honoured to have been selected fourth year running to co-design and deliver a comprehensive multi-cohort leadership development journey for one of the world’s top universities.
When this global enterprise’s top leaders faced post-pandemic misalignment, we were invited to help rebuild trust and restore strategic alignment.
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Our Expertise
As a board, you steer the future... until roadblocks appear. When misalignment, hesitation or tension threaten progress, we help you move forward with impact.
As C-suite leaders, you face high-stakes decisions and relentless pressure to deliver. We partner with you to lead with impact and inspire those around you.
Whether navigating change, breaking down silos or working at pace, we help teams move toward high performance and collective impact.
Leaders at all levels drive change, but without the right skills, they may struggle. Our learning community nurtures expansive thinking and inspires bold, meaningful action.
Selecting and developing leaders is critical, yet the process can be complex. Our rigorous assessments provide clarity helping you identify, nurture and retain leaders who will drive lasting impact.